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Data Addiction is a Microsoft delivery partner.
We are a certified Microsoft Solutions Partner with Data & AI and Infrastructure Azure accreditations.
We advise our clients using our capabilities in strategy, we build solutions in Data, AI, D365, and Azure, and we manage these solutions on an ongoing basis.
AI
Microsoft AI and ML solutions have been at the heart of Data Addiction’s customer success stories since our inception over 6 years ago.
We have partnered with Microsoft to ensure successful and responsible deployment of Gen AI, we have been chosen as one of very few partners to added to this Gen AI partner program.
Our AI solutions include:
CoPilot
Generative AI
Open AI
Machine learning / Advanced Analytics
Visual analytics
Natural language processing
Data
Many of our customers either need to rearchitect a legacy data warehouse or are about to start their first journey in the data and analytics space. We specialise in building solutions that take advantage of modern data and artificial intelligence technologies to reduce costs and allow our customers to better serve their customers’ needs.
D365 Customer Engagement
We deliver D365 Customer Experience solutions using Customer Insights, Marketing, Power Platform, Sales and Customer Service. What differentiates us is our ability to make these solutions more intelligent with Data & AI.
The key to success in a shifting paradigm – Turning data & insights into action:
Get customer data into 1 place.
Provide users with tools to interact with their data.
Empower users to segment customers.
Find insights that improve service levels to people in need.
Personalise the marketing message to your customers.
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Azure
Moving to Azure is always a challenge for any organisation. We pride ourselves on working with customers to find the most modern, optimal architecture that not only suits their current organisation but their future also. Be it small or large, we’re here to help.
Our services for Azure include:
Creating and optimising landing zones.
Application migration.
Application development.
Application integration.
Managed Services
Building a great solution is only the first step in the journey, managing it on an ongoing basis is vital in accelerating return on investment and user experience.
Our service delivery model is design to scale and extend capability, ensuring business continuity:
Dedicated account management: includes service onboarding, ITIL best practice governance, operational reporting and analysis, and service team management.
Preventative action: encompasses automated monitoring, root cause analysis, change and release management, and production workload governance.
Rapid resolution: involves SLA-driven response, Level 2–4 support, execution of documented fixes, and access to Microsoft engineering and support services.
Value-added services: provision of minor enhancements for ongoing solution maturity, collaborate with Microsoft and Databricks to forecast new product and functional releases, and solution training and enablement for the business.
Success Stories
Explore our success stories to see how we’ve helped organisations achieve their goals and drive meaningful outcomes with Microsoft.